Subscription Marketing Manager

About Unbiased

With Unbiased, you can manage all of life’s biggest decisions in one place. Find the experts to support you at every step, see what’s on the horizon, plan ahead and be ready for the unexpected.

We have big ambitions to revolutionise how people make the biggest decisions in their life, so they can ensure they are making the right plans for their future. We have a talented team who share our vision and know that to be the best at what we do, we need to be relentless about progress. We are a team of doers who move quickly, collaborate and learn from our mistakes.

We are enjoying this exciting journey we are on – we are helping people and shaping a growing business at the same time.

The Role

Your role is absolutely key to the Professional proposition, developing and implementing our acquisition strategy to grow subscribers whilst continuously analysing behaviours and leveraging data intelligence to improve their experience. You will be adept at understanding customers and their motivations, using these insights to optimise their experience and drive engagement, tenure and basket spend. You will be sharing customer intelligence across the business, working cross functionally to produce the best experience of Unbiased for our customers and adeptly use these innovations to create valuable brand and feature messaging to increase perceived value, engagement and win new customers. 

You'll be responsible for...
  • Owning subscriber intelligence - from reporting to behavioural insights
  • Driving subscriber acquisition campaigns
  • Implementing subscription best practice to engender loyalty and increase engagement and tenure
  • Implementation of churn reduction programmes 
  • Design and execution of marketing campaigns to hit KPIs
To succeed, you'll need...
  • 4+ years experience in a B2B or SaaS subscription marketing role 
  • Experience using data insight and intelligence to shape acquisition and retention initiatives 
  • To address churn and engagement through propensity modelling and segmentation
  • To coordinate and execute acquisition campaigns
  • To manage promotions and discounts to the subscriber base 
  • To communicate product features and benefits to improve value 
  • To be passionate about subscription marketing, implementing best practices and improving efficiencies 

Job Type: Permanent 

Or, know someone who would be a perfect fit? Let them know!


12-14 Berry St
EC1V 0JR London Directions

Perks & Benefits

Along with being based in a vibrant office in trendy Clerkenwell, a few of our awesome benefits include:

  • 23 days' annual leave

    Plus time off between Christmas and New Year (enjoy, relax and overeat!)

  • Learning and Development

    £1000 individual training budget per person for you to use to develop yourself - PLUS, Lunch & Learns and leadership development

  • Super fun socials

    Festivals, pub quizzes, chocolate making, poker nights, ping pong (the list goes on!)

  • Extras...

    Generous employer pension scheme, cycle to work scheme, season ticket loan and death in service (which we hope that you will never need)

What makes us different?

We are an ever-growing business so therefore attracting, engaging and retaining top talent is at the core of everything we do. We think our behaviours sum us up pretty well: act lean, be collaborative, think differently and learn from mistakes. 

We have weekly bake-offs (good luck trying to get out of it!), poker nights and team lunches. But more importantly we have opportunities for growth, development and career progression. 


Already working at Unbiased?

Let’s recruit together and find your next colleague.

  • Andrew Cowan
  • Camilla Hall
  • Frances Knight
  • Ido Sebban
  • Jules Kennedy
  • Karen Barrett
  • Lea Hartkopf
  • Nick Green
  • Pim Piers
  • Sherinne Abdou

Applicant tracking system by Teamtailor